Information & Support

You can create a Problem Ticket by using the form at the the bottom of this page.

If something went wrong, I apologize and want to fix it as soon as possible, but you might solve the problem quicker by checking the Guides and FAQ first. If your issue is within a plugin, you can also try updating that plugin to the latest version.

See Business & Legal Policies for information on refunds, data/privacy, EULA etc.

Product User Guides:

Frequently Asked Questions (FAQs):

  1. The email entered at plugin checkout is inaccessible.

    Create a Problem Ticket below and I will fix this for you! Be sure to note both the wrong and a corrected email.

  2. I did not receive an email I was expecting (downloads/registration/etc.)

    1. Ensure you entered your email address correctly. If entered incorrectly at checkout, create a Problem Ticket to have the delivery email changed.
    2. Check your spam folder.
    3. Check your mail filter settings and make sure you allow mail from: effective-fx.com.
  3. How do I download/install plugins?

    You can find a guide with pictures here.

Create a Problem Ticket

Problem Tickets help me improve the software! And I appreciate the time you spend creating a precise and detailed explanation of the problem.


Your Email (required):

Confirm Email (required):

Short Summary (required):

Which most closely matches the problem? (required):

Project (required):

Project Version:

Operating System:

DAW:

Details:



EffectiveFX
Baltimore, Maryland, USA