Policies
Refunds
If a product is purchased, but not yet activated, a refund can be issued unconditionally within 14 days of purchase.
After product activation, a refund can be issued unconditionally within 24 hours. After 24 hours, refunds can only be issued for customers who experience serious technical issues that preclude use of the product.
You can submit a request here.
Data/Privacy
Audio plugins collect the following usage data:
- The time.
- Host operating system, including language and region settings.
- Host DAW.
- Plugin wrapper type (AU or VST3).
- The banner ad served and if you clicked it (Poltergeist only).
EffectiveFX will never sell your personal data. User-provided emails are used only to deliver plugin download links and registration confirmation codes; users must opt-in to be subscribed to any mailing lists.